Last Updated: August 1, 2026
MILL5, LLC (“MILL5,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us or that we collect when you visit or interact with our website, www.mill5.com (the “Website”), communicate with us, or otherwise engage with MILL5.
This Privacy Policy explains what information we collect, how and why we use it, when we may disclose it, how we protect it, and the privacy rights and choices that may be available to you.
By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.
MILL5, LLC is a software consulting company headquartered in Boston, Massachusetts. We provide custom software development, technology consulting, cloud, data, artificial intelligence, application development, architecture, modernization, and related professional services to businesses and organizations throughout the United States and internationally.
This Privacy Policy primarily applies to personal information collected through our public Website and related marketing and business interactions.
Our work for clients may also involve processing information on behalf of those clients. When MILL5 processes personal information solely on behalf of a client under a services agreement, the client generally determines the purposes and means of that processing. In those circumstances, the client’s privacy notices and the contractual arrangements between MILL5 and the client may govern the processing rather than this Privacy Policy.
If you have a question concerning personal information that MILL5 processes on behalf of one of our clients, you should ordinarily direct your request to that client.
The information we collect depends on how you interact with MILL5 and our Website.
We may collect personal information that you voluntarily provide when you:
Information collected through our Website forms may include:
Website contact information and lead information may be stored in HubSpot. When a form is submitted, HubSpot may also notify appropriate MILL5 personnel by email.
Please do not submit passwords, government identification numbers, financial account credentials, health information, or other sensitive personal information through our general Website forms.
When you access or use the Website, MILL5 and certain third-party service providers may automatically collect information about your device and your use of the Website.
This information may include:
Some of this information may constitute personal information or personal data under applicable privacy laws.
Our Website uses cookies and similar technologies, including tags, scripts, pixels, and other identifiers.
A cookie is a small data file that a website stores on or accesses from your device. Cookies and similar technologies can enable Website functionality, remember preferences, measure Website usage, support analytics, measure advertising effectiveness, and help us understand how visitors interact with the Website.
MILL5 uses technologies that may include the following.
We use Google Analytics 4 (“GA4”) to help us understand how visitors use our Website. GA4 may collect information about Website visits, interactions, devices, browsers, approximate location, traffic sources, and other usage information.
Google may process information collected through GA4 in accordance with its own privacy policies and terms.
We use Google Tag Manager to help manage tags and technologies deployed on the Website. Google Tag Manager may facilitate the operation of analytics, measurement, and other Website technologies.
We use HubSpot for contact forms, lead tracking, Website analytics, email marketing, newsletters, and meeting scheduling.
HubSpot may use cookies and similar technologies to help MILL5 understand Website activity, associate interactions with leads and contacts where appropriate, manage communications, and measure engagement with our Website and marketing activities.
Information you voluntarily submit through MILL5 forms may be stored in HubSpot and associated with information concerning your interactions with MILL5.
MILL5 advertises on LinkedIn and uses the LinkedIn Insight Tag.
The LinkedIn Insight Tag allows us to measure the effectiveness of LinkedIn advertising, understand Website conversions and activity associated with our advertising, and potentially reach relevant audiences through LinkedIn.
LinkedIn may collect or receive information about visits to our Website through this technology in accordance with LinkedIn’s own privacy policies and terms.
Our Website may include content or functionality provided by third parties, including:
When you interact with a page containing third-party content or functionality, the applicable third party may receive information about your device, browser, IP address, Website activity, or interaction with the embedded content. These third parties may use cookies or similar technologies subject to their own privacy policies.
Most web browsers allow you to control cookies through browser settings. Depending on your browser, you may be able to block, delete, or receive notifications about cookies.
Blocking certain cookies may affect the functionality of our Website or third-party features available through it.
You may also be able to manage certain advertising preferences directly through services such as LinkedIn or Google.
Where applicable law requires consent before particular cookies or similar technologies may be placed or accessed, MILL5 will take steps intended to comply with applicable consent requirements.
We may use personal information for legitimate business and commercial purposes, including to:
We may aggregate or de-identify information so that it no longer reasonably identifies an individual and use that information for analytics, research, service improvement, and other legitimate business purposes.
Where applicable law requires us to identify a legal basis for processing personal information, MILL5 may rely on one or more of the following:
Performance of a Contract. Processing may be necessary to enter into or perform a contract with you or an organization you represent.
Legitimate Interests. Processing may be necessary for our legitimate business interests, such as operating and improving our Website, communicating with clients and prospective clients, protecting our systems, managing our business, and marketing our services, provided those interests are not overridden by applicable privacy rights.
Consent. We may process information based on your consent where consent is required or appropriate.
Legal Obligations. Processing may be necessary to comply with applicable laws, regulations, or other legal obligations.
Protection of Rights and Interests. Processing may be necessary to protect the rights, property, safety, security, or legitimate interests of MILL5, our clients, Website visitors, or others.
Where we rely on consent, you may generally withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
We may disclose personal information to third parties in the circumstances described below.
We may provide personal information to vendors, contractors, consultants, and service providers that perform functions on our behalf.
These providers may include providers of:
Our Website is hosted using services provided by GoDaddy. We also use services provided by Google, HubSpot, LinkedIn, YouTube, Vimeo, and other providers as described in this Privacy Policy.
These third parties may process information in accordance with their contractual obligations to MILL5, their own privacy policies, and applicable law, depending on the nature of the relationship.
We may disclose information to attorneys, accountants, auditors, insurers, financial institutions, and other professional advisers when reasonably necessary.
We may disclose information to business partners when appropriate to fulfill a request, provide services, pursue a business opportunity, or otherwise conduct our business, subject to applicable law.
We may disclose personal information when we believe in good faith that disclosure is reasonably necessary to:
If MILL5 is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other corporate transaction, personal information may be disclosed to prospective or actual counterparties, advisers, and other participants in the transaction and may be transferred as part of that transaction.
We may disclose information to other parties when you direct us to do so or otherwise consent to the disclosure.
MILL5 does not sell personal information for money in the conventional sense.
Certain U.S. state privacy laws, however, define terms such as “sale,” “sharing,” and “targeted advertising” broadly. Under these definitions, the disclosure of online identifiers or Website activity to advertising or analytics providers may potentially constitute a sale, sharing, or processing for targeted advertising even when no money is exchanged.
MILL5 uses the LinkedIn Insight Tag in connection with LinkedIn advertising. We also use analytics and marketing technologies provided by Google and HubSpot. Depending on applicable law and how these technologies process information, certain disclosures associated with these technologies may be considered “sharing,” a “sale,” or processing for “targeted advertising.”
Where applicable law provides you with the right to opt out of such processing, you may submit a request by contacting us at marketing@mill5.com.
We will process valid opt-out requests as required by applicable law.
Some browsers and browser extensions provide privacy preference signals, including Global Privacy Control (“GPC”).
Where applicable law requires MILL5 to recognize a legally valid browser-based opt-out preference signal, we will process supported signals as required by law.
Technical standards and legal requirements concerning these signals continue to develop. Our response to a signal may therefore depend on the jurisdiction, browser, device, and technologies involved.
Some web browsers provide a “Do Not Track” (“DNT”) setting.
There is not currently a universally accepted standard governing how websites should respond to traditional DNT signals. Accordingly, our Website may not respond to DNT signals.
This is separate from legally recognized opt-out preference signals, such as Global Privacy Control, which we honor where required by applicable law.
MILL5 uses HubSpot to manage email marketing and newsletters.
If you subscribe to or otherwise receive marketing communications from MILL5, we may use information such as your name, email address, company, professional information, and engagement with our communications to provide and improve those communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the applicable communication.
Even if you opt out of marketing communications, we may continue to send non-promotional communications where appropriate, including communications relating to an existing business relationship, requested services, transactions, security matters, or legal notices.
MILL5 uses HubSpot Meetings to facilitate meeting scheduling.
When you use this functionality, HubSpot may process information you provide for scheduling purposes, such as your name, email address, company information, meeting preferences, and other information associated with the meeting request.
Information collected through meeting scheduling may be stored in or associated with our HubSpot CRM records.
Our Website may contain links to or integrations with websites, applications, or services operated by third parties.
MILL5 does not control and is not responsible for the privacy, security, content, or practices of third-party websites and services. Your use of those services is subject to the privacy policies and terms of the applicable third parties.
We encourage you to review third-party privacy policies before providing personal information.
MILL5 does not collect employment applications through the Website.
Information about available employment opportunities may direct prospective applicants to MILL5’s company page or job postings on LinkedIn. If you choose to apply for a position through LinkedIn, the personal information you submit through LinkedIn is subject to LinkedIn’s privacy practices and applicable terms.
Information subsequently provided directly to MILL5 in connection with a recruiting process may be handled in accordance with applicable law and our internal recruiting practices.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide services, maintain business and client relationships, conduct marketing activities, maintain business records, comply with legal and contractual requirements, resolve disputes, enforce agreements, and protect our rights.
The applicable retention period may depend on factors such as:
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable procedures and legal obligations.
MILL5 uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.
However, no website, network, storage system, or method of electronic transmission can be guaranteed to be completely secure. Although we work to protect personal information, we cannot guarantee absolute security.
The Website and MILL5’s services are intended for businesses and professionals and are not directed to children.
We do not knowingly collect personal information through the Website from children under 13 years of age.
If we learn that personal information from a child has been collected through our Website in a manner prohibited by applicable law, we will take appropriate steps to delete it.
If you believe a child has provided personal information to MILL5 through our Website, please contact us at marketing@mill5.com.
Depending on where you live and the laws that apply to MILL5’s processing of your personal information, you may have certain privacy rights.
These may include the right to:
These rights are not absolute. Applicable law may permit or require us to deny or limit a request in certain circumstances.
MILL5 will not unlawfully discriminate against you for exercising applicable privacy rights.
To exercise an applicable privacy right, request information about our privacy practices, or submit an opt-out request, contact us at:
Email: marketing@mill5.com
Mail:
MILL5, LLC
33 Broad Street, Suite 320
Boston, MA 02109
United States
Please describe your request and provide sufficient information for us to understand and respond to it.
We may need to verify your identity before fulfilling certain requests. The information required for verification will depend on the nature of the request and the personal information involved.
Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence that the agent is authorized to act for you and may also require you to verify your identity directly with us.
If applicable law provides you with a right to appeal our decision concerning a privacy request, you may submit an appeal to marketing@mill5.com and identify the communication as a “Privacy Request Appeal.”
MILL5 provides services to clients throughout the United States, including California.
Residents of certain U.S. states may have additional privacy rights under comprehensive state privacy laws where those laws apply to MILL5 and the applicable processing activity.
Depending on the jurisdiction, these rights may include rights to:
Some state privacy statutes apply only to organizations that meet specified thresholds. Accordingly, not every statutory right described above necessarily applies to MILL5 or to every individual.
Where a state privacy law applies, MILL5 will process valid requests in accordance with that law.
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), where those laws apply to MILL5.
Depending on the circumstances and applicability of the law, California residents may have rights to request information concerning:
Applicable rights may also include rights to request deletion or correction and to opt out of the sale or sharing of personal information.
As described above, MILL5 does not sell personal information for money in the conventional sense. However, our use of the LinkedIn Insight Tag and certain analytics or marketing technologies may involve disclosures that could be considered “sharing,” “sale,” or use for cross-context behavioral advertising under applicable law.
California residents may submit applicable privacy or opt-out requests by contacting marketing@mill5.com.
Nothing in this section is intended to grant rights that do not apply to MILL5 under applicable law.
MILL5 is headquartered in the United States and provides services internationally, including to organizations in Europe.
If you access our Website or provide information to MILL5 from the European Economic Area (“EEA”), United Kingdom (“UK”), Switzerland, or another country outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries in which MILL5 or our service providers operate.
Privacy and data protection laws in those countries may differ from those in your jurisdiction.
Where required by applicable law, MILL5 will use appropriate safeguards for international transfers of personal information.
If the EU General Data Protection Regulation (“GDPR”), UK GDPR, or similar applicable data protection law applies to our processing of your personal information, you may have rights including:
You may contact us at marketing@mill5.com to exercise an applicable right.
Because MILL5 is headquartered in the United States and uses service providers that operate internationally, personal information may be transferred across national borders.
Our providers, including Google, HubSpot, LinkedIn, GoDaddy, and providers of embedded Website functionality, may process information in the United States or other jurisdictions.
Where applicable law requires safeguards for international transfers, MILL5 will use appropriate mechanisms or rely on applicable transfer mechanisms implemented by our service providers.
MILL5 does not intend for its general Website to collect sensitive personal information except where reasonably necessary for a particular interaction or where information is voluntarily provided in circumstances where its collection is appropriate.
Please do not submit passwords, government identification numbers, financial account credentials, health information, biometric information, or similarly sensitive information through our general Website forms.
If MILL5 collects or processes information legally classified as sensitive personal information, we will handle that information in accordance with applicable legal requirements.
As a software consulting company, MILL5 may receive access to information, systems, applications, infrastructure, databases, or other resources belonging to our clients in connection with the professional services we provide.
The handling of client information is generally governed by the applicable client agreement, statement of work, confidentiality obligations, data processing agreement, security requirements, and other contractual terms.
Where MILL5 processes personal information on behalf of a client, MILL5 may act as a service provider, processor, contractor, or similar role under applicable privacy laws, while the client acts as the business, controller, or other party determining the purposes and means of processing.
This Privacy Policy does not supersede contractual obligations applicable to client information.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, legal requirements, or other circumstances.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
If changes are material, we may provide additional notice where appropriate or required by applicable law.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, MILL5’s privacy practices, or your personal information, or if you wish to exercise an applicable privacy right, please contact us:
MILL5, LLC
33 Broad Street, Suite 320
Boston, MA 02109
United States
Email: marketing@mill5.com
Website: www.mill5.com
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